Meobet Privacy Policy — Full transparency in protecting your data

01 Introduction & Scope

Meobet (referred to hereinafter as "we", "us", or "the platform") takes your privacy extremely seriously. This privacy policy explains what information we collect when you use our services through the meobet website, mobile app, or any other channel, how we use it, and how we keep it secure.

This privacy policy applies to all services, products, and digital platforms operated by meobet. By using our platform, you consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

We commit that your personal data will never be sold to third parties, and all data is handled in accordance with relevant international data protection laws.

02 What data we collect

Meobet collects different types of information at various stages. The table below outlines the categories of data collected and the purposes behind each.

• Information you provide directly through the registration form is collected.
• Certain technical data is collected automatically while you use the platform.
• Scanned copies of identity documents are collected as part of the KYC process.
• Conversation details may be recorded during customer support interactions.

03 How Your Information Is Used

Meobet uses collected data only for specific, legitimate purposes. Our privacy policy ensures that no data is used for irrelevant or unauthorized activities.

• Account creation and management: Your information is used to complete registration and keep your account secure.
• Identity Verification (KYC): To verify age and identity in order to meet legal obligations.
• Processing financial transactions: To process deposits and withdrawals successfully.
• Fraud & scam prevention: To detect suspicious activity and protect your account.
• Customer service improvement: To personalize your experience and improve the quality of our services.
• Responsible Gaming Monitoring: To analyze gaming behavior and identify potential issues early.
• Legal and regulatory compliance: To meet the requirements of the licensing authority.
• Promotional communications: Only to send you offers and updates with your consent.

04 Data Retention & Periods

Meobet retains your data only for as long as necessary. Retention periods are determined based on legal obligations, regulatory requirements, and business purposes.

• Even after an account is closed, data is retained for a minimum of 5 years for legal compliance purposes.
• Financial transaction records are retained in accordance with AML regulations.
• KYC documents are stored in secure encrypted storage after verification.
• Outdated data is securely deleted or anonymized.
• Server logs are typically retained for up to 90 days.

05 Sharing Data with Third Parties

Meobet does not sell your data to third parties. However, limited information may be shared with trusted partners in specific circumstances.

• Payment providers: Only the minimum data necessary for processing transactions is shared.
• Game software providers: Certain session data may be required to run games.
• Identity verification services: With a document verification service provider as part of the KYC process.
• Law enforcement agencies: Upon a valid court order or a legitimate request from a regulatory authority.
• Licensing Authority: With regulators to maintain our gaming license.

06 Cookies & Tracking Technologies

Meobet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences such as language and theme.
• Analytical cookies: Helps monitor platform statistics and performance.
• Cookies can be managed or deleted through your browser settings.
• Disabling essential cookies may cause some features to stop working correctly.

07 Your Data Rights

Meobet strives to give you maximum control over your personal data. Under international data protection laws, you have the following rights:

• Right to access: You can view what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: Under certain conditions, you may request that your data be deleted.
• Right to restrict processing: You can request that data processing be restricted in certain circumstances.
• Data Portability: You can request an export of your data in a readable format.
• Right to object: You can object to the processing of certain types of data.

To exercise these rights, email us at [email protected]. We will respond within 30 business days.

08 Data Security Measures

Meobet has put in place the highest technical and organizational measures to protect your data. Our security infrastructure follows industry-leading standards.

• All data transfers use 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available to protect your account.
• Regular third-party security audits are conducted.
• Dedicated firewalls and intrusion detection systems are in place.
• Staff access to data is limited to the minimum necessary.
• In the event of a data breach, relevant authorities and affected users will be notified within 72 hours.

09 Child & Minor Protection

Meobet strictly enforces an 18+ policy. We never knowingly collect data from minors. If an underage account is identified, all associated data is deleted immediately.

• Age verification is mandatory at registration.
• Additional identity documents may be requested in suspicious cases.
• If data belonging to a minor is identified, the parent or guardian will be notified.
• Parents are advised to use parental control software.

10 Policy Changes & Updates

Meobet may update this privacy policy from time to time. For significant changes, you will be notified via your registered email or through a notification on the platform.

• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend checking this page regularly.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with our data protection team. We are always here to help.

We take all complaints seriously and aim to respond within 30 business days.